Privacy Policy
How we protect and manage your personal information
Information We Collect
At ovidohoverara, we collect information to provide better financial trend recognition services and educational resources. We're transparent about what we gather and why we need it.
Personal Details
Name, email address, phone number, and postal address when you register for our learning programs or contact us for support.
Financial Interests
Information about your investment experience level and areas of financial interest to customize educational content recommendations.
Usage Analytics
Website interaction data, learning progress metrics, and device information to improve our platform and educational effectiveness.
Australian Privacy Law Compliance
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our collection practices are lawful, fair, and transparent. We only collect information that's necessary for our educational services and business operations.
- We collect information directly from you whenever possible
- We inform you about collection purposes at the time of collection
- We don't collect sensitive information without explicit consent
- All data collection serves legitimate educational or business purposes
How We Use Your Information
Your information helps us deliver personalized financial education and maintain our service quality. Here's exactly how we use what you share with us:
- Providing access to financial trend recognition courses and educational materials
- Customizing learning recommendations based on your experience level and interests
- Sending course updates, educational newsletters, and important service announcements
- Improving our teaching methods through anonymous usage analytics and feedback
- Responding to your questions and providing technical support when needed
- Meeting legal obligations under Australian financial education regulations
Marketing Communications
We may send you information about new courses, educational resources, and relevant financial literacy content. You can opt out of marketing emails at any time through the unsubscribe link in each message or by contacting us directly.
Data Retention Periods
We keep your information only as long as necessary for educational purposes and legal compliance:
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Information
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a commonly used electronic format.
Correct Inaccurate Data
Ask us to update or correct any personal information that's outdated or incorrect. We'll make changes promptly and notify any third parties if necessary.
Delete Your Data
Request deletion of your personal information when it's no longer needed for our educational services, subject to legal retention requirements.
Restrict Processing
Limit how we use your information in certain circumstances, such as when you're disputing data accuracy or questioning our lawful basis for processing.
Data Portability
Receive your personal information in a structured, machine-readable format for transfer to another service provider.
How to Exercise Your Rights
Contact our Privacy Officer using the details below. Include your full name, contact information, and specify which right you'd like to exercise. We may need to verify your identity before processing requests.
Data Sharing and Third Parties
We don't sell your personal information to anyone. We only share data with trusted partners who help us deliver our educational services, and only when necessary.
Service Providers We Work With
- Email service providers for course communications and newsletters
- Learning management system hosts for course delivery and progress tracking
- Payment processors for secure transaction handling
- Analytics services to understand how our educational content performs
- Customer support platforms to respond to your questions efficiently
All third-party providers are carefully vetted and bound by confidentiality agreements. They can only use your information for the specific services they provide to us.
Legal Disclosures
We may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes compliance with financial services regulations and cooperation with law enforcement investigations.
Security and Protection
We take data security seriously and implement multiple layers of protection to safeguard your personal information from unauthorized access, alteration, or disclosure.
Technical Safeguards
SSL encryption for data transmission, secure hosting infrastructure, regular security audits, and access controls limiting who can view your information.
Physical Security
Our offices and data centers use access controls, security monitoring, and environmental protections to prevent unauthorized physical access to systems.
Administrative Controls
Staff privacy training, background checks for employees with data access, and regular policy updates to maintain security standards.
Data Breach Response
In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities within the timeframes required by Australian privacy law. We'll also take immediate steps to contain the breach and prevent further unauthorized access.
International Data Transfers
Some of our service providers operate outside Australia, which means your personal information may be processed in other countries. We ensure adequate protection through:
- Selecting providers in countries with adequate privacy protections
- Using contractual safeguards that require equivalent privacy standards
- Regular monitoring of international data handling practices
- Compliance with Australian Privacy Principle 8 regarding cross-border disclosure
We remain responsible for your personal information even when it's processed overseas by our service providers.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our educational resources.
Types of Cookies We Use
- Essential cookies for website functionality and user authentication
- Analytics cookies to measure website performance and content effectiveness
- Preference cookies to remember your settings and customization choices
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality and your learning experience.
Children's Privacy
Our financial education services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If we discover we've inadvertently collected such information, we'll delete it immediately.
Parents or guardians who believe we may have collected information from a child should contact us using the details below.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or data handling practices. Significant changes will be communicated through:
- Email notifications to active users explaining key changes
- Website announcements highlighting important updates
- Updated effective dates clearly displayed on this page
Continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Complaints
Our Privacy Officer is available to address your concerns, process rights requests, and handle complaints about our data handling practices.
Dingley Village VIC 3172
Australia
If you're not satisfied with our response to your privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) for independent review and resolution assistance.